Coperion K-Tron Service FAQ

Do you offer Fixed Price Startup and Preventive Maintenance service?

Yes, both fixed price startup services and preventive maintenace contracts are available at a significant savings. Please request a quotation for your specific installation.

What is the typical turnaround time for repairs?

The average turnaround time is 2 to 3 weeks

Is it possible to get a quicker turnaround in an emergency?

Yes, we offer a 36-hour turnaround for an extra charge.

Does Coperion K-Tron need to be made aware of items to be sent in for repair?

Yes, it is necessary to call the Repairs department to have a Material Return Authorization (MRA) number issued before sending in anything.